pub775 Frequently Asked Questions

To deposit via GCash on pub775, log in to your account and navigate to the Deposit section. Select GCash as your payment method, enter the amount you wish to deposit, and follow the on-screen instructions. You will be redirected to a secure GCash payment page where you confirm the transaction using your GCash MPIN. Deposits via GCash are credited to your pub775 wallet instantly once confirmed.

The minimum deposit at pub775 is ₱100 Philippine Peso across all accepted payment methods, including GCash, PayMaya, BPI, BDO, and Metrobank. There is no deposit fee charged by pub775. Any transaction charges applied by your bank or e-wallet provider are separate and are the player's responsibility. Maximum deposit limits are displayed on the deposit screen at the time of transaction.

GCash withdrawals at pub775 are typically processed and received within 15 minutes of approval by our payments team. Processing approval itself can take up to 24 hours from the time you submit the request, subject to identity verification being complete and no active bonus wagering requirements pending. GCash is the fastest withdrawal option available on pub775, making it the preferred choice for most Filipino players.

Yes. pub775 supports withdrawals to BPI, BDO, and Metrobank accounts. Bank transfer withdrawals are processed within 24 hours of approval and typically arrive in your account within one to two business days, depending on your bank's clearing schedule. To withdraw via bank transfer, your bank account must be registered in the same name as your verified pub775 account. Bank details can be added in the Withdrawal section of your account settings.

pub775 does not charge a withdrawal processing fee on standard withdrawal requests. However, your bank or e-wallet provider may apply their own transaction charges — for example, some banks charge a domestic transfer fee for incoming funds. GCash and PayMaya withdrawals are generally fee-free on the receiving end. For specific fee information, check with your payment provider directly. pub775 recommends GCash for the fastest and most cost-effective withdrawals.

Withdrawal delays at pub775 are most commonly caused by one of the following: incomplete KYC identity verification, an active bonus with pending wagering requirements, a security review on the account, or a mismatch between the withdrawal destination and the payment method used for deposits. If your withdrawal has been pending for more than 24 hours without explanation, contact pub775 support at [email protected] with your account username and transaction reference.

New pub775 players are eligible for a 100% match bonus on their first qualifying deposit, up to ₱5,000, plus 50 free spins on selected slot games. To claim the welcome bonus, make your first deposit of at least ₱200 and opt in via the Promotions page before depositing. This offer is limited to one per person, household, and IP address. Standard wagering requirements apply — see the full bonus terms for details.

A wagering requirement — also called a rollover or playthrough — is the number of times you must bet your bonus amount before you can withdraw any winnings it generates. For example, a ₱500 bonus with a 30x wagering requirement means you need to place ₱15,000 in total bets before cashout is unlocked. At pub775, slots typically contribute 100% toward wagering requirements, while live casino games may contribute at a lower rate. Your current progress is visible in your account dashboard.

Most pub775 bonuses have a validity period of 30 days from the date the bonus is credited to your account. If the wagering requirements are not completed within this window, the bonus funds and any associated pending winnings are forfeited automatically. The expiry date for any active bonus is displayed in your pub775 account under My Bonuses. Expiry periods for specific promotions may differ — always check the individual promotion terms before claiming.

Yes — if you wish to withdraw your real-money deposit without completing a bonus's wagering requirements, you can forfeit the bonus from your account settings. Once the bonus is forfeited, any associated bonus funds and winnings derived from that bonus are removed from your balance, and your remaining real-money deposit becomes eligible for withdrawal subject to standard KYC checks. Forfeiting a bonus is permanent and cannot be reversed.

Yes. pub775 rewards regular players through its tiered loyalty program, where you accumulate points with every real-money wager placed on the platform. Higher loyalty tiers unlock benefits including enhanced deposit bonuses, priority withdrawal processing, dedicated account management, and exclusive promotions. The loyalty program is open to all verified pub775 players automatically — no separate sign-up required. Check the Promotions section of your pub775 account for your current tier status.